ByKeirolabs· the most accurate web API for agents

I didn't get free credits

Why some new accounts start with 0 credits.

Updated

The free trial (10 credits and 20 emails) is one per person. A new account starts with 0 credits if it looks like a repeat sign-up:

  • the same inbox as an existing account, including +tag and dotted Gmail variants of it;
  • the same browser as another account;
  • the same network as an account created in the last 30 days.

Your account still works: you can buy a plan and everything is available straight away.

Colleagues signing up from the same office network can hit this. If you're a genuinely new user, email george@getacquiresure.space from your account's address and we'll take a look.

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