My AI says it can't reach acquiresure
Fix "unauthorized", "invalid or missing API key" and connectors that stopped working.
Updated
"Invalid or missing API key" (Cursor, Claude Code and other agents)
- Check the key starts with
as_live_and has no spaces or line breaks around it. - Check it hasn't been revoked under API keys. Revoked keys stop working immediately.
- Make sure it's sent as the
x-api-keyheader and the URL ishttps://api.acquiresure.cloud/mcp.
Claude or ChatGPT says unauthorized, or asks you to connect again
- Click Connect (Claude) or reconnect the app (ChatGPT) and sign in again. Sessions end if you disconnected the app from your dashboard or logged out everywhere.
- When adding the connector, leave the OAuth Client ID and Secret empty. Filled-in values stop the sign-in from working.
"Not enough credits"
The lookup needs more credits than you have. Your AI is shown how many it needs and a link to upgrade. See How credits work.
Too many requests (429)
Each account can make 120 requests a minute. Your agent should wait a few seconds and retry.
Still stuck? Contact support with the name of the app and the exact error.