My inbox can't log in

When Google rejects the login, sending from that inbox pauses (nothing is lost) and the inbox shows an error on the Email page.

Almost always it's one of these:

• You used your normal password. acquiresure needs an app password. See Connect your Google Workspace inbox.
• The app password was revoked. Changing your Google password, or turning 2-Step Verification off and on, deletes all app passwords. Create a new one.
• Your admin turned off app passwords for the organisation, or the account was suspended.
• Spaces or typos: paste the 16 characters exactly as Google shows them.

Fix it

1. Create a new app password at myaccount.google.com/apppasswords.
2. On the Email page, open the inbox and paste the new app password (leave the field empty to keep the current one).
3. Save. Paused emails carry on from where they stopped.